Frequently Asked Questions

Everything you need to know about shopping with Esther.

How long does shipping take?

Standard shipping typically takes 3-5 business days, while express delivery options arrive within 1-2 business days depending on your location.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items are eligible for store credit only.

How do I find the right size?

Each product page includes a detailed size guide. We recommend comparing your body measurements to our chart to ensure the perfect fit for every silhouette.

Which payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Afterpay and Klarna.

Can I track my order?

Yes, once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery.

Do you ship internationally?

Esther offers worldwide shipping. International delivery times vary by destination, typically ranging from 7 to 14 business days.